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Help & support

How can we help?

Answers about posting jobs, prices, payments and doing the work.

Safety & trust

How do you check workers?

Licensed workers have their licence checked by hand before they can take licensed work. Everyone else joins with photo ID, and checked workers get a verified badge. Every worker is rated by the people they work for, and we remove workers after serious or repeated complaints.

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Your details

Your address and phone number are only shared with the worker who takes your job, once they’ve taken it. We never sell your details.

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Paying safely

Always pay through Trade Marketplace. If anyone asks you to pay them directly, let us know.

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