Skip to content

Help & support

How can we help?

Answers about posting jobs, prices, payments and doing the work.

Account

Reset your password

On the log-in page, choose Forgot password? and enter your email. We’ll send a link that works for one hour. Choose a new password and you’re back in. For your security, you’ll be logged out on your other devices.

Read article
Change your email or details

Go to Profile to update your name and mobile, and Security to change your email or password. A new email needs confirming before it’s used.

Read article
Notifications

Choose what we tell you about, and how, in Profile → Notifications. Some messages, like receipts and security alerts, always come through.

Read article